Our Team

Bill Soffel


Rachael Wiley-Steffen

Chief Operating Officer

Denise Whipp

Director of Agent Support

Wendy Freiheit

Director of Agent Development

Graham Soffel

Operations Project Specialist

Hannah Raynor

Creative Director

Kaysie Griffith

Marketing Specialist

Noehah Knight

Marketing Coordinator

Tena Dills

Finance & Human Relations Coordinator

Lois Short


Lisa Wilson

Sales Support Team

Ashley Brown

First Impressions Guru

Lois Weber

Administrative Assistant - Sales Support

Andrea Conklin

Transaction Coordinator

Jesse Lescynski

Director of Association Management

Jada Carlson

Director of Vacation Rental Management

Deanna Bowen

Vacation Rental Manager - Ellicottville

Tracy Kenzie

Vacation Rental Specialist - Chautauqua

Sandy Gullotti

Vacation Rental Specialist - Chautauqua

Bob Benjamin

Maintenance Supervisor

Corrine Bellmard

Director of Housekeeping Services

Courtney Riter

Housekeeper - Ellicottville