Our Team

Bill Soffel

Broker/Owner

Rachael Wiley-Steffen

Chief Operating Officer

Denise Whipp

Director of Agent Support

Wendy Freiheit

Director of Agent Development

Hannah Raynor

Creative Director

Kaysie Griffith

Marketing Specialist

Lisa Wilson

Sales Support Team

Ashley Brown

Sales Support Administrator

Andrea Conklin

Transaction Coordinator

Tena Dills

Finance & Human Relations Coordinator

Jada Carlson

Director of Vacation Rental Management

Deanna Bowen

Vacation Rental Manager - Ellicottville

Jesse Lescynski

Director of Association Management

Bob Benjamin

Maintenance Supervisor

Nickcole Garcia

Operations Liaison

Graham Soffel

Operations Project Specialist

Jessica Pace

Reservation Sales Agent - Chautauqua

Julia Torres

Reservations Sales Agent - Ellicottville

Debbie Swanson

Administrative Assistant - Sales Support

Lois Weber

Administrative Assistant - Sales Support

Leigh Britton

Housekeeping Manager

Faith Seekings

Housekeeper

Courtney Riter

Housekeeper