Testimonials

“Wonderful vacation with the family for Thanksgiving. The staff even left us a large roasting pan for our Turkey. Very thoughtful and appreciated.” - Ernest S.
“The Northshore A1 unit is awesome!! Fully equipped with any dish, pots and pan, utensils or appliances a person could need. I would come again and recommend to my friends.” - Phyllis G.
“Very nice condo, excellent internet coverage. The coffee that was in the condo upon arrival from the Stedman coffees was a nice touch.” - Margaret G.
“Ground crew did a great job keeping sidewalks and parking area open. Kitchen had an ample supply of utensils and dishes for our stay.” - Joe H.
“The Bemus Bay Condos are just perfect!!! Looking forward to reserving the same unit next year. Just beautiful.” - Amy V.
“We had a great week! All info and directions for the WiFi and phone was extremely helpful.” - Bernadette C.
“67 Cook was great! All the supplies we needed were here and the maintenance staff was great.” - Karen D.

“I can’t say enough about the ERA Rental Management Team. They have brought back what rental management is supposed to be in Ellicottville. Back in February, when a couple of coil springs from our sleeper sofa had come off, ERA rental management was able to replace the 7-small coil springs and did a two-sided customer satisfaction with the renter and myself, the owner. My summer bookings are the best in 10-years and the team brings a smile to us whether it be email or face-to-face because they are committed to what they do.” – Chas L.

“Thanks ERA Team VP, it was a great stay, we appreciate the courteous and helpful staff.” - Mary H.
“We have enjoyed our stay in the French Quarter 3A condo for the last two years. We would like to commend the housekeeping ladies.” - Lisa H.
“ERA Team VP was very responsive to all our concerns! TOP NOTCH!” - Sara R.
“Another great year at Henzler”. - Kathleen C.
“This Ellicottville rental was wonderful. Very spacious. We had a getaway for family and friends. We did not feel crowded. The bedrooms were quiet and comfortable. Plenty of bathrooms! The great room is beautiful with a nice card table, pool table and very comfortable recliners. Fireplace is beautiful and so is the bar. Our kids really enjoyed being in the hot tub as it was snowing. The upstairs is larger than what the pictures show. The great room and the living area both have TVs and allow everyone to be comfortable and content. Our group did not leave the chalet at all. No need to. The best part of Hillside Chalet was the beautiful views, and the serenity. ERA Team VP was also great to deal with! I would recommend this to anyone. Great property.” – Heather W.
"The H.J. Bilbarmi Victorian home has it all! Old charm with all of the amenities. Our family liked the easy access to the Institute grounds (across the street), without having to pay parking fees. Both the outside and inside space was perfect for our extended family...lots of play room and outside eating spaces! The kids could hang out in the bunk rooms while adults had their own queen/king beds with separate bathrooms. One of our favorite moments during the week was gathering for meal time in the huge dining room that seats 14+! Loved the intimacy of the living spaces, including a huge sitting room and TV room. Kitchen was fully stocked, complete with a wine cooling refrig.! Very clean and well maintained. We'll be back! Worth the money!" - Bruce M.