Guest Services

Your Vacation Rental

Each property is fully furnished, equipped, and decorated by our individual owners using guidelines set by Team VP.  Each property is supplied with bed linens, bath and hand towels, wash cloths, kitchen towels and dish towels.  A starting supply of dish soap, bath soap, and paper products are also provided.  Laundry and dishwasher soap are provided where applicable.  All kitchens are fully stocked with pots, pans, dishes, glasses, etc.  Each unit is cleaned before arrival and after each departure.  Guests staying two or more consecutive weeks will receive a weekday cleaning during the second week.
Note: Team VP also rents cribs, roll-aways, highchairs, fans and child gates at an additional charge per week.

Suggested Items to Bring

For your convenience we have compiled the following list of items we recommend you bring with you.  Hopefully this list will help make your vacation more enjoyable.

• Personal Toiletries
• Food & Food Condiments
• Flashlight (comes in handy when arriving late)
• Long Distance Calling Card
• Artificial Fire Logs or Kindling for Properties with Fireplaces
• Beach/Pool Towels

24 - Hour Emergency Phone Number

Chautauqua County Rental Department
Call (800) 479-8390 Our answering service will direct you to our on-call emergency staff

Ellicottville & Cattaraugus County Rental Department
Call (716) 699-4800 After office hours the voicemail will supply you with 2 phone numbers to call for emergency help