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Serving all your Real Estate needs in the Chautauqua and Ellicottville Areas

Career Opportunities

Position: General Reservationist

Job Summary: The primary responsibility of this position is to take reservations and provide general rental support.  To become a member of our rental team this position requires the candidate to provide exceptional customer service skills and the desire to be part of a team.

Essential Responsibilities and Duties: 

1. Handle all aspects of making a reservation
       a. Provide information on availability of rental options, rates and amenities      
       b. Counsel guests on properties that fit their needs; secure reservation
      
       c. Enter reservations into system
      
       d. Provide Guests with information on all rental policies and be prepared to enforce them.      
       e. Offer Guests extra services including POM, TCI, LCO/ECI.      
       f. Mail/email lease agreements and additional information to guests

       g. Process payments, enter data and assure all payments are made prior to arrival.

2. Visit rental properties to become familiar with each.
3. Answer phones, route calls per instructions, take messages, forward calls to voice mail, cell phones and other offices
4. Check-in and check-out guests

5. Discuss owner questions, concerns and complaints; problem solve and resolve issues; document correspondence and other communications with owners.

Requirements: 

1. Candidate must have High School diploma or a GED.  Associates Degree preferred.
2. Must be outgoing and have intense passion to provide excellent customer service.

3. Flexible schedule and must be able to work Saturdays during rental high season (April-October)

4. Valid Driver’s License and the availability of personal car for work use is required

5. Must possess excellent verbal and written communication skills

6. Professional and have strong organization skills with the ability to multitask

7. Desire to assist other team members and customers
8. Ability to utilize a computer and knowledge of computer functions (Microsoft Excel, Word, Outlook, Internet)

 

Please send a resume to:

rentals@vacationpro.com

or mail to:

Team VP
attn: Nickcole Kinne
P.O. Box 51
Chautauqua, NY 14722

Call 716-789-2600 for more information

 

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Accounting / Community Association Internship
Summer Season 2013 (May - August)

Job Summary: The responsibility of the Accounting/Community Association Internship is to maintain the bookkeeping for several community associations and will include various administrative duties.

Examples of Duties/Essential Functions:

1. Accounts receivable and payable entries and reports
2. Reconciliation of accounts
3. Participating with a team in managing the association duties
4. Participating with a team in rental reservations and inspection of units
5. Updating brochures and other printed materials

Specific Qualifications/Abilities:

1. Deadline-oriented; experience with completing projects quickly, with high standards of quality
2. Flexible schedule with the ability to work weekends and some holidays as required
3. Hardworking, determined and self-motivated candidates with solid communication, time management and interpersonal skills
4. Accounting Degree or currently majoring in Accounting
5. Professional and have strong organizational skills with the ability to multitask
6. Proficient in basic computer programs including Microsoft Office, Excel and Internet Explorer
7. Enjoys assisting the public with various customer service

 

Please send a resume to:

rentals@vacationpro.com

or mail to:

Team VP
attn: Nickcole Kinne
P.O. Box 51
Chautauqua, NY 14722

Call 716-789-2600 for more information


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Marketing/Social Media Assistant

Job Summary: The primary responsibility of the Marketing/Social Media Assistant is to create & edit content (both written & video) for the ERA Team VP business-related social media platforms and websites.  The position promotes real estate leads for both properties and new agent recruits.

Examples of Duties/Essential Functions:

1. Write, edit and update content for social media sites, including Facebook, Twitter, YouTube, Wordpress blogs, etc.
2. Produce advertising copy and submit on a timely basis.
3. Monitor website performance and SEO.
4. Maintain ongoing program to communicate with prospective agents.
5. Track and analyze social media performance
6. Use social media for marketing purposes for events and create promotional contests to accomplish marketing objectives.
7. Assist in editing and updating all content that appears in both publications and websites; maintain working knowledge of the Content Management Systems (CMS) used to manage the website. [Current website built on Drupal system].
8. Monitor a real estate leads management program
9. Assist other departments with relative work as requested.

Specific Qualifications/Abilities:

1. Immersed in social media networks (Facebook, Twitter, LinkedIn, YouTube, etc.), blog reader/writer/publisher.
2. Excellent writing skills.
3. Deadline oriented; experience at completing projects quickly, with high standards of quality
4. Intense passion for growing the social media aspects of the business.
5. Flexible schedule with the ability to work weekends and some holidays as required.
6. Hard working, determined and self-motivated candidates with solid communication, time management and interpersonal skills.
7. Professional and have strong organizational skills with the ability to multitask.
8. Proficient in basic computer programs including Microsoft Office, Publisher, and Internet Explorer.
9. Candidate may be required to provide specific examples of their work.


Please send a resume to:

hannasoffel@vacationpro.com

or mail to:

ERA Team VP
attn: Hanna Soffel Briggs
P.O. Box 51
Chautauqua, NY 14722

Call 716-789-2093 for more information

 

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Did you know that a career in Real Estate sales can be one of the most rewarding careers in the U.S.?

Today's Real Estate Market presents unique opportunities!

ERA Team VP Real Estate is seeking highly motivated individuals who would entertain a NEW CAREER IN REAL ESTATE or are EXPERIENCED REAL ESTATE AGENTS that are considering getting back in the game or looking for an innovative company to increase profit margins. ERA Team VP Real Estate is just that, a team. We are founded on integrity, professionalism and accountability, through a motivated and support driven team. We know that team means success for all! We have offices in Chautauqua County and Ellicottville, New York. We will provide you with the support of a great sales team and an atmosphere of energetic, enthusiastic and successful real estate agents. We have an extensive training program with skilled Mentors who can help you launch a NEW BUSINESS or reignite YOUR EXISTING CAREER with tools and support that will make your life lucrative and rewarding.

If you are interested, please send a resume to:

ERA Team VP Real Estate
c/o Bill Soffel
P.O. Box 51
Chautauqua, NY 14722

or call Bill at 716-789-2600

 

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Seasonal Maintenance Worker
Summer Season 2013

Job Summary: This position performs general exterior and interior maintenance of properties and delivers high quality services to our customers. Must be available for Saturdays and able to be on roofs and ladders.

Essential Responsibilities and Duties:

1. Perform grounds keeping activities including:  mowing, weeding, raking, watering and general clean up of lawns, open areas, parking areas, beaches, pools, etc.
2. Remove trash, recycle as directed.
3. Clean gutters and roofs.
4.  Inspect properties, grounds, docks, etc.
5. Make general repairs to interior areas including repair of dry wall and painting.
6. Move furniture.
7. Haul rubbish.
8. Maintain pools and pool areas.
9. Remove snow or perform other seasonal tasks.
10. May provide on and off-hour emergency response.
11. Performs such other duties as may be assigned.

Minimum Qualifications:

1. Ability to understand and follow standard operating procedures and to perform duties with attention to detail and follow through.
2.
Ability to work well with other employees and customers.
3.
Ability to represent Vacation Properties in a positive manner to customers and the general public, as needed.
4. New York Drivers License and reliable transportation. 

Working Conditions:

Work is performed inside and outside with exposure to inclement weather. It may be necessary to be on roofs and ladders.

 

Please submit application online (available to download below) or stop in the ERA Team VP office at 4478 West Lake Road, Route 394, Mayville, NY or call (716) 789-2600.

If submitting the application online: Please download application from link below, fill out application, scan to your computer and email as an attachment to: nickcolekinne@vacationpro.com or fax to (716) 789-4970.

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Housekeeping Position
Summer Season 2013

Seasonal; Bonus available

Seeking individuals for Summer employment in the Housekeeping Department of a growing vacation rental and property management company.  Previous housekeeper experience, a focus on assisting others and providing excellent customer service is a plus.  Must be available for Saturday work 9-5. Additional days may be available.

Job Summary: This position is responsible for the cleaning of properties serviced by Team VP and supporting the company culture of excellence in the delivery of service to our customers.

Essential Responsibilities and Duties:

1. Prepares linens and cleaning supply baskets for each property to be cleaned.
2. Works independently or as a member of a team to clean each assigned property to meet the expectations of each owner and guest.
3. Removes trash.
4. Reports maintenance and repair issues.
5. May inspect properties
6. Adheres to OSHA and Team VP Vacation Properties' Safety and Hazardous Materials Policies.
7. Other duties as assigned.

Knowledge, Skills and Abilities:

1. Reliable
2. Ability to understand and follow standard operating procedures and to perform duties with attention to detail and follow through.
3. Ability to work well with other employees and customers.
4. Ability to represent Team VP Vacation Properties in a positive manner to customers and the general public, as needed.
5. New York Drivers License and reliable transportation.

Minimum Qualifications:

1. Housekeeping experience
2. Drivers License and the availability of personal car for work use.
3. Ability to work evenings and weekends as needed.


Please submit application online (available to download below) or stop in the ERA Team VP office at 4478 West Lake Road, Route 394, Mayville, NY or call (716) 789-2613.

If submitting Housekeeping application online: Please download application from link below, fill out application, scan to your computer and email as an attachment to: housekeeping@vacationpro.com or fax to (716) 789-4970.