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Our Team

Bill Soffel

Broker/Owner

Rachael Wiley-Steffen

Chief Operating Officer

Denise Whipp

Director of Agent Support

Wendy Freiheit

Director of Agent Development

Graham Soffel

Operations Project Specialist

Lindsey Goold

Director of Marketing & Communications

Kaysie Griffith

Marketing Specialist

Noehah Knight

Marketing Coordinator

Tena Dills

Finance & Human Relations Coordinator

Lois Short

Bookkeeper

Lisa Wilson

Sales Support Team

Lois Weber

Administrative Assistant - Sales Support

Andrea Conklin

Transaction Coordinator

Anthony McClure

Director of Property Management Services

Jesse Lescynski

Director of Association Management

Deanna Bowen

Vacation Rental Manager - Ellicottville

Karen Kearney

Customer Experience Manager

Tracy Kenzie

Vacation Rental Specialist

Kaydan Bush

Vacation Rental Specialist

Kirsha Dunn

Housekeeping Manager

Courtney Riter

Housekeeping Manager

Chris Forshee

Maintenance Supervisor

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Latest News

5 Ways to Increase Value and Drive More Bookings in your Vacation Rental Property - September 06, 2023

Top 5 Reasons to have a Wedding in Ellicottville - April 26, 2023

Bill Soffel, Broker/Owner of ERA Team VP Real Estate, Appointed to ERA® National Advisory Council for 2023 - March 07, 2023

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